Where is the event?

-The event is at Lord's Valley - 100 Locke Road New Ipswich, NH 03071. For 2024, all parking is on-site.

WHAT IS THE FESTIVAL SCHEDULE?

-The exact schedule will be released in July, but broadly will follow this approximate schedule (All times subject to change)

• 12pm parking opens

• 1pm Gates open

• 3:15 pm festival begins

• Festival ends 10:30pm

What should I bring to the event?

- Hillfest is an outdoor event, so bring your blankets or chairs for seating. Festival is rain or shine, so plan accordingly.
- Tents are allowed in a designated area at the top of the hillside.
- Service dogs only are allowed on site.  We thank you for understanding that we cannot accommodate pets.

Can I bring my own food in?

-Food vendors will be on site, but you are welcome to bring in your own food.  
-No alcohol allowed.  
-Trash cans will be placed around the venue for your use.
- No grills are allowed
 

Do I have to bring my printed ticket to the event?

-Tickets can be purchased online at iTickets.com
-Bring your printed ticket that shows the barcode or show your barcode on your smartphone at check in. Consider downloading the iTickets app to access your barcode, or bring it up in your email prior to the venue. Cell service is sketchy at the venue and there’s no guarantee you’ll be able to access your barcode last minute.
-Once you purchase, you will receive an order confirmation email from the ticket organizer on behalf of Hillfest.
-IMPORTANT: If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation, contact the ticket organizer.

Can I buy tickets at the gate?

Due to the rapid growth of the festival over the last several years we do not anticipate any tickets being available at the gate. We encourage you to order tickets online in advance while supplies last.

Will I need money at HILLFEST?

-Most merchandise vendors accept debit/credit cards for shopping.  However, several of the food vendors are cash only.  
-Cell service is limited. 
-Cash is quickest and easiest.

Are restrooms available on site?

-Portable toilets will be at the festival site.

Parking onsite:

-We encourage carpooling because of limited parking space. The venue is located in the hills of the Monadnock Region and we want to be sensitive to the neighbors of the area. Carpooling means less traffic. Parking passes for onsite parking are available for purchase as a separate add on ticket.

Is there cell service?

-Cell service is poor at best.  In case of emergency there will be security officers, staff and EMTs on duty.  The town of New Ipswich is aware of this event and will be ready to respond if necessary.

Handicap Accessibility:

Those with a handicap plate or placard may park in handicap parking at the venue. Parking passes are still required. Handicap accessible drop off is available for those needing access accommodations who do not hold a parking pass.

Tier Ticketing:

Tier ticketing refers to the pricing structure. The tiers offer savings to those who purchase their tickets early as each tier has a limited amount of tickets available. Once a tier sells out, you will only be able to purchase tickets in the next available pricing tier. All tickets (regardless of the tier purchased) are for General Admission. Seating and access is the same for each tier.

How can I contact the organizer with any questions?

-Email info@hillfestevents.com
-The organizer will be very hard to get a hold of the day of the festival. Please submit any questions as early as possible.

What is the refund policy?

-Refunds will not be given due to rain, inclement weather, changes in venue, or artist appearance. Artists are subject to change.
-No refunds or partial refunds will be issued for delays or partial cancellations of the festival.

Hillfest IS A RAIN OR SHINE EVENT. There are NO Returns, Refunds, or Exchanges.

What Should I Do if I Can No Longer Attend?

We encourage you to gift your tickets or try to sell them if you can not attend. If you need to sell tickets, try posting on the Hillfest Facebook page.